Fearnhead Cross & Longford Street Surgeries

Fearnhead Cross Medical Practice, 25 Fearnhead Cross, Warrington, WA2 0HD. Tel: 01925 847000 Fax: 01925 818650

Longford Street Surgery, Longford Street, Warrington, Cheshire, WA2 7QZ. Tel: 01925 255600 Fax: 01925 634954

It's Wednesday 4:03 PMWe're open

NHS

Complaints

We welcome positive feedback and also suggestions on how we can improve our service. There is a suggestion box on reception at both surgeries for this purpose.

We aim to provide the best care we can but sometimes we may fall short of the mark. Initially we would encourage you to speak to whoever you feel most comfortable with, a GP, Nurse, Manager or Receptionist.

However, if you have a complaint to make, please do not be afraid of telling us how you feel. We welcome feedback on all of our services and staff to help us improve where necessary. We will do our best to put right anything that has gone wrong. Please ask for a complaints Leaflet. This will explain what steps to take

If you would prefer to put your concerns in writing, the following designated persons will ensure that it is dealt with it promptly.

Responsible Person: Dr David Carr

Complaints Manager: Mrs Nicola Golding

Deputy Complaints Manager: Mrs Laura Andrews

If you remain dissatisfied with how your complaint has been handled, you can contact NHS England by emailing england.contactus@nhs.net or call 0300 311 22 33

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Opening Times

  • Monday
    08:00 - 18:30 Fearnhead
    08:30 - 18:00 Longford Street
  • Tuesday
    08:00 - 18:30 Fearnhead
    08:30 - 18:00 Longford Street
  • Wednesday
    08:00 - 18:30 Fearnhead
    08:30 - 18:00 Longford Street
    Extended Hours at Longford Street from 6.30 – 9.15pm
  • Thursday
    08:00 - 18:30 Fearnhead
    08:30 - 18:00 Longford Street
  • Friday
    08:00 - 18:30 Fearnhead
    08:30 - 18:00 Longford Street
  • Saturday
    CLOSED
  • Sunday
    CLOSED