Fearnhead Cross & Longford Street Surgeries

Fearnhead Cross Medical Practice, 25 Fearnhead Cross, Warrington, WA2 0HD. Tel: 01925 847000 Fax: 01925 818650

Longford Street Surgery, Longford Street, Warrington, Cheshire, WA2 7QZ. Tel: 01925 255600 Fax: 01925 634954

Current time is 09:34 - We're open

NHS

THINK YOU ARE ELIGIBLE FOR A FLU VACCINATION? CALL THE SURGERY TODAY TO ARRANGE AN APPOINTMENT 

Prescriptions

Both surgeries use a computer system to produce and monitor repeat prescriptions. When a repeat prescription is issued, a computer print out is attached to your medication when you collect it from the Pharmacy, this has a list of your medication.

 

We now use EPS 4

This means that we will no longer print prescriptions for you to collect, all prescriptions will now go electronically to your nominated chemist.

If you have not nominated a chemist which is convenient for you to collect your medication, please contact the Surgery and our prescription team will set this up for you.

For those of you who have a nominated chemist, nothing should change and you should follow your normal process in going to collect your medication from them.

 

How to order your repeat prescription:

The easiest, safest and quickest way to order your repeat prescription is online. There is no need to make a phone call or visit us; instead computer, smartphone or tablet users can request repeat prescriptions anywhere – 24 hours a day, 7 days a week.

  • NHS APP   –  You can request your prescriptions via the NHS App, this is free to download and you do not need to come into the Surgery to register for this. For more information, click here.

 

  • Online Services  –  If you do not have access to a smartphone / tablet, you can still order your prescriptions online via our Online Services, please click here or call the Surgery for more information on this.

 

  • Email – You can email your request to warccg.fearnheadcrossfax@nhs.net

 

  • Post     If it is more convenient, you may post your prescription to the surgery and enclose a stamped addressed envelope.

 

  • Fax   –  You can also fax the request to Fearnhead Surgery 01925 818650 or Longford St Surgery 01925 634954.

 

  • Written     You can use the computer print out that you are given from the Pharmacy when you collect your medication to order your next prescription. Mark clearly the items that you require and please do not stockpile medicines; only mark the items that you need.

 

Prescription requests will not be taken over the telephone due to the possibility of mistakes happening.

 

After having a number of repeats you may need to be seen by the doctor before you can have your prescription re-authorised. If you are unsure when your medication will need re-authorising please speak to a member of the team. If you are unsure of your medication please arrange a medication review with the doctor.

All patients on Warfarin will have to produce their yellow book before we can give them a prescription. This is a government safety directive to ensure that you are being monitored and receiving the appropriate medication. If you cannot produce your yellow book, the date of your last review should be obtained from your anti-coagulation clinic.

 

The processing of Prescriptions:

Prescription requests received BEFORE 2pm will be ready for collection AFTER 5pm 48 hours later i.e. Prescriptions ordered before 2pm on Mondays will be ready for collection after 5pm on Wednesdays

Please allow extra time at Bank Holidays and Weekends

Day Prescription request received Day Prescription can be collected
Monday before 2pm Wednesday after 5pm
Tuesday before 2pm Thursday after 5pm
Wednesday before 2pm Friday after 5pm
Thursday before 2pm Monday after 5pm
Friday before 2pm Tuesday after 5pm

 

Contact us:

If you need to contact the surgery by telephone about a query with your medication:

Fearnhead Cross Medical Centre- 01925 847000 (Option 2)

Longford Street Surgery- 01925 255600 (Option 2)

Please be advised we DO NOT take requests for prescriptions over the telephone

*All calls are recorded for training and monitoring purposes